Context, Content, and Implementation
نویسنده
چکیده
With advances in clinical sciences and medical technology, people are living longer and there is a greater demand for healthcare services. The Institute of Medicine’s report To Err is Human (Kohn et al., 2000) describes serious concerns in health care owing to undesirable outcomes related to safety and quality issues. These issues have been attributed to breakdowns in processes embedded in the service delivery structure (Institute of Medicine, 2001). Healthcare delivery systems have two major goals – doing things right and doing the right things. These are known as efficiency and effectiveness, respectively, in systems theory. With rising costs, efficiency is an important goal for all systems, including health care and this can be ensured through proper allocation of resources. Effectiveness and ABSTRACT
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تاریخ انتشار 2017